Shipping policy
Thank you for shopping with Neriele's Boutique.
We are committed to processing and shipping your order as quickly and efficiently as possible.
Shipping Destinations
At this time, Neriele's Boutique ships to the United States only.
We do not currently offer shipping to Canada or other international destinations.
Processing Time
Orders are typically processed within 1 to 3 business days (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with your shipping details.
Estimated delivery time
Please allow approximately 5 to 10 business days for delivery after your order has been shipped.
Delivery times are estimates only and may vary depending on your location, weather conditions, holidays, or carrier delays.
Shipping carrier
All orders are shipped through trusted shipping carriers.
Once your package has been handed over to the carrier, the carrier becomes responsible for the delivery. Therefore, Neriele's Boutique is not responsible for packages that are delayed, damaged, or lost while in transit.
If you experience a delivery issue, please contact us. We will gladly assist you in working with the shipping carrier to help resolve the matter.
Order tracking
A tracking number will be provided by email once your order has been shipped, allowing you to monitor the progress of your delivery.
Shipping address
Please ensure that your shipping address is complete and accurate before submitting your order.
This includes apartment numbers, suite numbers, building numbers, ZIP codes, and any other relevant delivery information.
Neriele's Boutique is not responsible for delays, additional shipping charges, or undeliverable packages resulting from incorrect or incomplete shipping information provided by the customer.
If a package is returned to us due to an incorrect address, the customer will be responsible for any additional shipping charges required to resend the order.
Delivery delays
While we strive to meet the estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Carrier service interruptions
- High shipping volumes
- Customs or government inspections (if applicable)
If a significant delay occurs, we will notify you as soon as possible.
Lost or stolen packages
Once the carrier confirms that a package has been delivered to the address provided, Neriele's Boutique cannot be held responsible for lost or stolen packages.
If you believe your package has been lost or stolen, we recommend contacting the shipping carrier directly and filing a claim when applicable.
Shipping fees
Shipping costs are calculated at checkout based on your order and delivery destination.
Free shipping on orders of $100.00 or more.
Questions
If you have any questions regarding your order or our Shipping Policy, please contact us. We are always happy to assist you.

